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Returns & Exchanges

We want you to be completely satisfied with your order!

Here at Illuminated Apparel we want you to enjoy our products as much as we do. That's why we're offering a 14 day no worry return period.

Email us at info@illuminatedapparel.co.uk with any issues within the first 14 days and provide us with pictures if there is something wrong with your product.

 

Exchanges

If you would like to exchange a product for a different size please contact customer service.

 

Returns Policy

Product/s must be returned with its original packaging, with tags, and invoice, otherwise, a refund will not be issued.

-You must return the item within 14 days of your purchase

-Buyer pays return postage unless there is a manufacturer defect

 

Returns Procedure:

1. Email our customer service team on info@illuminatedapparel.co.uk, with your reason and images if required.

2. Our customer service team will respond within 24 hours and will issue you with instructions for returns. 

3. Please return with a note included, with order number and name.

4. Your order with be refunded or exchanged once received. 

 

Return Address is as follows:

Illuminated Apparel

Unit 5, Riverside Reach

London, SW113SX

 

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